hello luvs! thanks for stopping by. a few notes on merch -- i'll keep this short n sweet:
- returns: as of now, all merch sales are final. my goal is to have a more flexible return policy in the future, but since it's just me managing orders (for now), i'm unable to take on a return policy. for all clothing items, a size guide is included on the product page so you can confidently order your correct size. note: if your items do not arrive or arrive damaged, please email firstname.lastname@example.org and it'll be taken care of.
- shipping times + rates: all products are individually made to order, so please allow a few days for your products to be created before they are shipped. shipments are sent from the u.s. and europe depending on the items and your location. shipping rates are calculated based on your proximity to a shipping center and the weight of the order. for orders of multiple products: your items may be shipped separately due to packaging limitations and because products are shipped out as they are created. in this case, you will receive separate tracking numbers for your items.
- ethical manufacturing: all clothing is printed on t shirts by bella+canvas, and hoodies by gildan. both companies' facilities have attained WRAP certification (Worldwide Responsible Accredited Production). WRAP certification signifies humane workplace standards, ethical manufacturing regulations, human resources management, and eco-friendly practices. totes are made by econscious, a PETA-certified vegan brand whose facilities abide by this code of conduct. hats are made by yupoong, whose facilities have attained BSCI (Business Social Compliance Initiative) certification and Better Work certification.
- lastly, i can't express in words how grateful i am for your support. the community we're creating online has changed so many parts of my life, and my merch is intended to be a natural, tangible extension of that community. to be transparent, the profits from sales will help me continue to make high quality content while keeping sponsorships & promotions to a minimum, which has always been a goal for me.
as always, email me with any questions, concerns, requests, n all that.